Store Policy

Customer Care

At Jesus Reigns, we are dedicated to delivering exceptional fashion experiences. Our Customer Care Policy outlines our commitment to quality, transparency, and customer satisfaction. When you're shopping online, we aim to make your journey seamless and enjoyable. We believe in providing high-quality apparel that meets your expectations. Our customer care team is trained to handle inquiries with professionalism and empathy, ensuring that every interaction reflects our brand's values.

We offer multiple channels to assist you:

Email: jesusreigns.cloth@outlook.com – Expect a response within 24 hours.
Social media: Direct messages on [Instagram/Facebook/] – We aim to reply within 24 hours.

Privacy & Safety

At Jesus Reigns, we prioritize the privacy and security of our customers. This Privacy & Safety Policy outlines how we collect, use, store, and protect your personal information when you shop with us. By using our website and services, you agree to the practices described in this policy.

To provide you with a seamless shopping experience, we collect the following types of personal information:

Personal Details: Name, email address, phone number, and shipping address.
Payment Information: Credit/debit card details and billing address.
Account Information: Username and password for account creation.
Order History: Records of your past purchases and preferences.
Technical Data: IP address, browser type, device information, and browsing behavior on our site.

We utilize your personal information for various purposes, including:

Order Processing: To complete and manage your purchases.
Customer Support: To assist with inquiries, returns, or exchanges.
Personalization: To tailor your shopping experience and recommend products.
Marketing Communications: To send promotional emails, newsletters, and updates (you can opt-out at any time).

After completing a purchase, we may contact you for the following reasons:

Order Confirmation: To confirm receipt and details of your order.
Shipping Updates: To notify you of shipping status and tracking information.
Customer Feedback: To request your feedback on your shopping experience.
Promotional Offers: To inform you of special promotions or new product launches (you can opt-out at any time).

Payment Methods

Credit / Debit Cards
Apple Pay
Google Pay
PayPal